5 Easy Steps to Setting Up a Wireless Network

Does your business need a wireless network? If you think the answer is yes, read on to discover how easy it is to set one up. Read More »

What Is Internet Telephony?

Simply put, Internet telephony lets you make real-time voice, fax and even video calls over the Internet. Many small businesses are experimenting with Internet telephony, mainly because it can significantly reduce telecommunications costs. Read More »

Understanding Your Phone Bill

If you’re like most business owners, the sheer complexity of your phone bill can be overwhelming. Chances are you simply look at the amount due and write a check rather than sift through pages of fine print and cryptic terminology. Read More »

The Convenience of Calling Cards for Business Travelers

When you’re on the road, your calling options can be frustratingly limited — not to mention expensive. Hotel long-distance charges can cost $1 per minute or more, and collect calls also might approach $1 per minute. At these rates, your hotel phone bill could easily exceed the cost of the room. Read More »

Selecting the Best Long-Distance Plan

Choosing the right long-distance plan can be a frustrating task. Most providers offer multiple plans, and a plan that works well for one customer might be a financial disaster for another. For most business customers, however, finding the best possible long-distance plan is simply too important to leave to chance. Read More »

Five Things to Consider Before Buying a Telephone System

When shopping for a phone system, you have three choices: a key system, a PBX system, or a hybrid (a cross between a key and a PBX). Key and hybrid systems are suitable for most small businesses, but if you want to use an auto-attendant to route incoming calls, you’ll need a hybrid or PBX system. Read More »

Using Instant Messaging for Business

Instant messaging (IM)has become a popular way to communicate with clients and coworkers, and for good reason. Communicating over the Internet in real time can streamline communications and save you time and money. Plus, since most instant-messaging software is free, you don’t need to invest more money in technology. Read More »

E-Mail Security: Who's Reading Your Mail?

How secure is your e-mail? If you’re like most people, you probably think your communications aren’t of interest to anyone else, much less worth the attention of an eavesdropper. Read More »

The Elements of a Corporate Intranet

Depending on the size and needs of your business, an intranet can consist of little more than email service and file sharing or can include full-fledged document management and videoconferencing. Regardless, all intranets are made up of the same basic parts: Read More »

Choosing an E-Mail Program

If your business depends on e-mail, you need an e-mail program that’s easy to use, yet powerful enough to handle a high volume of messages. While some e-mail programs are free, more robust ones can cost up to $100. Read More »

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